COVID-19 Safety

The COVID-19 virus is a serious and highly contagious disease which has required state and local health officials to provide guidelines in order to manage the spread of the virus.  The staff at Couch Clarity have used these guidelines as the minimum standard for in-person counseling services. For your safety and the safety of our staff and community, you must comply with all measures and protocols in order to receive in-person services at Couch Clarity. These protocols are subject to change based on the best information we have from those health officials.

  • All clients must wear a mask when entering and exiting the building and for the duration of the session.
  • All clients must disinfect their hands upon entering the building, after they use the restroom, and anytime they touch their face. Please note that restrooms are for emergency use only.
  • All clients must maintain 6 feet of distance from anyone in the building unless they are from the same household.
  • All clients must wait to enter the building until the start time of their session. Please call the therapist upon arrival and wait outside or in your car until your therapist notifies you that they are ready. Please only call at the scheduled time of your session. Currently, our waiting room is closed.
  • Only clients are allowed in the office. For children under 18, one parent/guardian may accompany client and must also follow these guidelines. Additional children and family members who are not clients of Couch Clarity are not permitted into the
  • All clients understand they will be asked COVID-19 screening questions about any symptoms they have. Couch Clarity staff reserves the right to request that you reschedule your in-person session or conduct session by Telehealth (subject to availability) if you say “Yes” to any questions.
  • All clients understand that they will have their temperature checked upon entering the office. Clients with a temperature above 100.4F will be asked to reschedule the session until free of symptoms for 72 hours without the use of fever-reducing medications, AND at least fourteen (14) days have passed since the symptoms began. You can also choose to conduct session by Telehealth (subject to availability).
  • All clients will be required to read and follow posted signage throughout the office.
  • No eating or drinking will be allowed in the building due to having to wear masks at all times. If a client or an accompanying party has a medical condition requiring eating or drinking during a session, they must discuss this with their therapist and make a decision if in-person sessions are permissible.
  • All clients who attend in-person therapy sessions agree that they are not a member of the vulnerable or high-risk population. Clients who identify as a member of the vulnerable/high risk population must continue teletherapy (subject to availability) until further notice.
  • Clients who test positive for COVID-19 and have attended an in-person therapy session in the past 2 weeks must notify their therapist immediately. If you should test positive for COVID-19, in-person services will be paused and Telehealth will resume (subject to availability), for the duration of two weeks and until free of symptoms for 72 hours without the use of fever-reducing medications.
  • In-person visits may not be available for every therapist of Couch Clarity, due to their personal needs. The client will be provided options for continuing therapy.
  • We reserve the right to reschedule or require Telehealth appointments of any or all clients versus in-person appointments if we feel it is necessary to maintain the safety of Couch Clarity staff and our clients.
  • Due to the long incubation period of the COVID-19 virus, as well as the reality that an individual may be a carrier of the virus without any symptoms or awareness, face to face contact with any other member of the community increases risk of transmission of the virus.
  • Couch Clarity will continue to provide individual, couples and family therapy via a Telehealth platform (subject to availability). We strongly suggest that clients continue to use Telehealth for therapy services and that in-person sessions be used only for clients with whom Telehealth is not possible or suggested. By choosing in-person sessions over Telehealth, you recognize the increased risk of contracting the virus in the office and accept that risk.